How do I revoke a badge?

Updated 5/30/24

As an administrator for your organization, you have the ability to revoke an earner’s badge. As a best practice, if you need to update badge information, we recommend trying to replace the badge first. If you choose to revoke a badge, we also recommend letting the earner know the reason the badge is being revoked.

 

 

Revoking a Badge

  • Select Badges from the left navigation.
  • Select Earners from the top navigation. Type in the name or email address of the earner.
  • Select the badge that you want to revoke.

interface showing the results of a search for an earner

 

  • Look to the bottom of the earner’s badge page and select “Revoke”.
  • Note: Revoking and deleting a badge are not the same thing. Revoking a badge is recommended as it leaves a record of the badge. The “Delete” function is typically reserved for earners who are asking to have their information removed i.e. GDPR purposes.

Interface showing 3 buttons to download certificate, revoke and replace

  • As a best practice, we recommend letting your earner know why their badge is being revoked. To do this, type in a reason and select “Notify earner”. Even if you do not notify, you are required to state a reason for the revocation.
  • Select “Revoke”

pop up that asks for reason for revocation and yes/no on whether to notify

  • If you choose to notify your earner, they will receive an email letting them know their badge has been revoked.

sample of the notification the earner receives.

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