Updated 5/30/24
As an administrator for your organization, you have the ability to revoke an earner’s badge. As a best practice, if you need to update badge information, we recommend trying to replace the badge first. If you choose to revoke a badge, we also recommend letting the earner know the reason the badge is being revoked.
Revoking a Badge
- Select Badges from the left navigation.
- Select Earners from the top navigation. Type in the name or email address of the earner.
- Select the badge that you want to revoke.
- Look to the bottom of the earner’s badge page and select “Revoke”.
- Note: Revoking and deleting a badge are not the same thing. Revoking a badge is recommended as it leaves a record of the badge. The “Delete” function is typically reserved for earners who are asking to have their information removed i.e. GDPR purposes.
- As a best practice, we recommend letting your earner know why their badge is being revoked. To do this, type in a reason and select “Notify earner”. Even if you do not notify, you are required to state a reason for the revocation.
- Select “Revoke”
- If you choose to notify your earner, they will receive an email letting them know their badge has been revoked.