How do I update and replace an earner's badge after I issue it? What information can be updated?

Updated 5/30/24

You can update many fields on a badge after you issue it! We call that a badge replacement, and in many ways this is ideal and preferred to revoking and reissuing.

This video reviews Revoking and Replacing.

Replacing/Updating a Badge

  • Select Badges from the left navigation.
  • Select Earners from the top navigation. Type in the name or email address of the earner.
  • Select the badge that you want to replace/update.

interface showing the results of a search for an earner

 

  • Look to the bottom of the earner’s badge page and select “Replace”.

Interface showing 3 buttons to download certificate, revoke and replace

  • You will be presented with fields you can edit. For example, you can change the template if you issued an incorrect version. You can change issue date or correct the spelling of the name. You can only change the email address if the badge is still pending.

fields that you can edit to change badge data

  • At the bottom of the page, determine whether to inform the earner of the replcement/update, then hit Replace. 

 

 

 

 

 

 

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